Watch On-Demand: Comp & Coffee – Personalizing Comp.

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Event Highlights

Join industry leaders as they delve into the future of workers’ compensation. Our panel discussion on “Personalizing Workers’ Compensation” explores how personalization, omnichannel strategies, and self-service portals are transforming the industry. Learn from top professionals Megan Brown, Brian Tague, and LaToya Welch as they share their expertise and practical insights.

Why Personalization Matters

Discover how personalization can enhance customer experiences, improve satisfaction, and drive loyalty. Our experts discuss effective strategies for implementing personalized approaches that meet the unique needs of clients and stakeholders. Understand the benefits and challenges of these innovative methods and how they can set you apart in the competitive landscape.

Empowering Through Technology

Learn about the role of technology in empowering customers and agents through self-service portals and omnichannel communication. Our panelists highlight key features that make self-service effective and how these tools can streamline operations and improve client interactions. Gain insights into the latest trends and practical applications that can help you stay ahead.

Thumbnail for the on-demand recording of "Personalizing Comp: Innovative Customer Experience in Workers' Compensation" event held on June 25, 2024, featuring speakers Amy Sliger, Ryan Smith, Brian Tague, Megan Brown, and LaToya Welch. This Comp & Coffee session by True focuses on how personalization can enhance customer satisfaction, loyalty, retention, claims management, and competitive edge in the workers' compensation industry.