This is the True Story.
People-First Innovation Meets True Expertise
Our mission is simple: to equip insurers with intuitive, modern solutions that deliver efficiency, accuracy, and exceptional user experiences. Every day, we work toward this vision through our flagship products—TruePolicy™, TrueClaims™, and TruePortals™—to optimize policy administration and claims management while transforming how insurers operate.
But at its core, True is about more than technology—it’s about people. Our clients aren’t just customers—they’re collaborators, partners, and an integral part of our journey. We’re building a vibrant community of professionals who share insights, collaborate on solutions, and achieve success together. By fostering connections, sharing knowledge, and celebrating collective achievements, we empower our partners to thrive. Guided by values like honesty, reliability, and quality, we aim to replace inefficiencies with innovation and turn challenges into opportunities.
This purpose-driven clarity is reflected in what we believe it means to be True:
To us, being True means that our intention, focus, and effort is precise and sincere, but also morally and emotionally aligned with our purpose. It shows that we’re on the right path with clarity and integrity.
This belief guides our decisions, culture, and the lasting impact we aim to make.
True redefines what’s possible in workers’ compensation by connecting systems, data, and people to enhance efficiency, boost profitability, and create lasting social impact. We are true to our mission, true to our name, and true to the future we’re building together.
True Values
- Integrity: Honesty and transparency define our approach with clients, partners, and team members.
- Innovation: We push the boundaries of technology to advance workers’ compensation.
- Community: We’re building a supportive network of professionals to share knowledge and grow together.
True Solutions
- TruePolicy: Simplifies policy administration by integrating underwriting, billing, compliance, and audits into one efficient, cloud-based platform.
- TrueClaims: Accelerates claims handling with automated workflows, improving accuracy and customer satisfaction from first notice to resolution.
- TruePortals: Enhances customer experience with 24/7 self-service, offering secure access to policies, claims, and payments.
True Advantage
What sets True apart is our ability to combine cutting-edge, people-centric technology with deep industry expertise. Our platform directly addresses the challenges workers’ compensation insurers face, helping them stay competitive and compliant in a highly regulated market.
But we’re more than a software provider—we’re a long-term partner. From product development to ongoing support, we work alongside you to ensure your growth and success.
Meet the Leadership Team Behind True
At True, our team powers our mission to transform workers’ compensation insurance. Comprising industry veterans and innovative thinkers, we share a passion for redefining what’s possible. Each team member brings unique expertise and dedication to delivering modern, people-centric solutions that help insurers optimize performance, streamline operations, and meet evolving customer and market needs. Together, we create solutions that leave a lasting impact on insurers, their employees, and the communities they serve.
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