TRUE BLOG
Workers’ Comp Innovation & Insurtech Trends.
Unlock the True Power of Workers’ Compensation Digital Transformation
Welcome to the True Insurtech Solutions blog—your hub for insights, strategies, and innovations driving workers’ compensation digital transformation. Whether you’re navigating insurtech advancements, exploring AI-driven claims automation, or optimizing policy administration, our expert content helps insurers modernize workflows, enhance customer experiences, and gain a competitive edge. Start reading to stay ahead of industry trends, leverage best practices, and discover how cutting-edge technology—like True’s integrated platform of comprehensive workers’ compensation policy, claims, and portal solutions—can streamline your operations.
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Featured Articles
Twelve Years In, the Story Just Got More Honest: Five Threads to Pull from AIS 2026
Ryan Smith just got back from NCCI’s Annual Issues Symposium in Orlando. The twelfth straight year of underwriting profitability for workers’ compensation held. The rooms in Orlando sounded different about it. True’s Amy Sliger walks through five threads from AIS 2026 worth pulling on as carriers head into 2026.
What Mollick’s AIS Keynote on Artificial Intelligence (AI) Means for Workers’ Comp
Ethan Mollick takes the AIS 2026 keynote stage with a cross-industry frame on AI adoption. Workers’ compensation needs the localization. We unpack the honest state of AI adoption in our industry, where it is already paying off, where the gaps still are, and what ’embracing the AI revolution’ looks like for carriers, SIGs, captives, MGAs, and TPAs.
Medical Severity Isn’t One Number: What’s Really Driving Claim Costs Heading Into AIS 2026
When someone says medical severity is up six percent, it sounds like a single data point. NCCI’s Raji Chadarevian frames AIS 2026’s severity session this way: medical severity is more than a single metric. Here’s what’s driving claim costs going into the rest of the decade.
Every State Has a Story: What CA, NY, and NCCI Dynamics Tell Us About the Future of Workers’ Comp
Workers’ comp is a national industry with no national system. From California’s independent bureau to New York’s competitive pressures, state dynamics reveal what’s coming for the entire industry.
Demographics, Injury Patterns, and What the Data Says for Workers’ Comp
The American workforce doesn’t look the way it did five years ago. Workers are older, in different industries, and in different states — and the injury patterns are shifting with them. Here’s what the data says.
The Economy and Workers’ Comp: Why Macro Trends Hit Closer to Home Than You Think
Workers’ comp is priced off payroll and shaped by employment patterns. When the economy shifts, carriers feel it — sometimes immediately, sometimes with a lag. Here’s how to read macro trends before they hit your book.
From the Archive
Workers’ Comp AI Investment: Why Aren’t You Seeing the Return?
Seventy percent of workers’ compensation carriers that have invested in AI have not achieved the outcomes they were looking for. That’s not a technology problem. It’s an implementation one. The difference between the organizations getting real returns and those still waiting usually comes down to three things: their data foundation, their workflow design, and whether their people adopted the tools.
Navigating the Regulatory Maze: AI Compliance in Workers’ Comp
If you’re implementing AI in workers’ compensation and not thinking about regulation, you’re already behind. State AI insurance laws are hardening fast. Here’s what compliance looks like in 2026 and how to build a defensible governance framework.
True at AIS 2026: Meet Ryan Smith in Orlando
True’s Senior Solutions Advisor Ryan Smith will be attending NCCI’s Annual Insights Symposium 2026 in Orlando May 11-13. Find out what we’re focused on and how to schedule time to connect at the event.
Your People Aren’t the Problem. Here’s How to Make Them Your Biggest AI Advantage.
AI isn’t coming to replace your workers’ comp operations team, but it is going to change what every role on that team looks like, and the organizations that manage that transition well will outperform those that don’t. This is a practical guide to evolving roles, building the skills that matter, and creating the culture that makes human-AI partnership work in workers’ comp.
Workers’ Comp Meets the Cloud: A Playbook for Cutting Costs and Improving Outcomes in 2026
Economic volatility, driven by inflation, shifting tariffs, and evolving employment dynamics, is placing increasing pressure on the workers’ compensation insurance industry to adapt with greater speed and precision. This analysis explores how integrated, cloud-based platforms equip workers’ compensation carriers, MGAs, TPAs, and self-insured groups to reduce costs, streamline operations, and improve claims outcomes. Leveraging automation, predictive analytics, and real-time insights through solutions such as TruePolicy™, TrueClaims™, and TruePortals™, organizations can maintain profitability and elevate service standards amid uncertainty.
True Insurtech Solutions Successfully Completes SOC 2® Type II Audit for Security Controls
True Insurtech Solutions announces successful completion of its SOC 2® Type II audit, validating the strength of its internal security controls across TruePolicy™, TrueClaims™, and TruePortals™. This milestone reinforces True’s dedication to data protection, trust, and regulatory excellence in the workers’ compensation industry.
10 Workers’ Compensation Technology Trends Every Executive Should Watch in 2026
Workers’ compensation is changing faster than most executives realize, and the insurers that thrive in 2026 will be the ones investing in technology to work smarter, move faster, and deliver better outcomes for injured workers. From generative AI and predictive analytics to cloud-native platforms and behavioral health integration, here are the ten technology trends every workers’ comp executive should understand right now.
True VP of Product Development Returns to NCCI’s Data Now Program 2026
Colin Moulton, VP of Product Development at True Insurtech Solutions, is attending NCCI’s Data Now Program 2026 in Boca Raton, FL (January 27-29). Learn why this premier data reporting event matters for workers’ compensation professionals and how True stays at the forefront of insurance technology innovation.
The New AI Blueprint for Fighting Workers’ Comp Fraud
Workers’ compensation fraud continues to evolve, and so do the tools used to stop it. This blog breaks down how AI-driven fraud detection is helping insurers uncover hidden patterns, accelerate investigations, reduce false positives, and strengthen overall outcomes through smarter, more precise detection.
Smarter AI Investments in Workers’ Comp: A Leadership Guide to True ROI
AI in workers’ comp isn’t about hype, it’s about value. This guide breaks down real-world ROI timelines, total cost of ownership, and how True’s integrated solutions help leaders invest smarter.
AI in Workers’ Compensation: Key Insights from 2025 and What Comes Next
Artificial intelligence is already reshaping workers’ compensation—from claims and fraud detection to safety and underwriting. This blog breaks down the most impactful trends from 2025 and reveals where insurance leaders should focus next to gain strategic advantage in 2026.
True Returns to Sponsor the 2025 MCSIGA Annual Fall Conference
True Insurtech Solutions will once again join the 2025 MCSIGA Annual Fall Conference, October 16–17 at St. John’s Resort in Plymouth, Michigan. As both a sponsor and MCSIGA member, True looks forward to connecting with Michigan’s self-insured workers’ compensation community. Senior Solutions Advisor Ryan Smith will be on-site to meet with fellow attendees and MCSIGA members throughout the event.