TRUE BLOG
Workers’ Comp Innovation & Insurtech Trends.
Unlock the True Power of Workers’ Compensation Digital Transformation
Welcome to the True Insurtech Solutions blog—your hub for insights, strategies, and innovations driving workers’ compensation digital transformation. Whether you’re navigating insurtech advancements, exploring AI-driven claims automation, or optimizing policy administration, our expert content helps insurers modernize workflows, enhance customer experiences, and gain a competitive edge. Start reading to stay ahead of industry trends, leverage best practices, and discover how cutting-edge technology—like True’s integrated platform of comprehensive workers’ compensation policy, claims, and portal solutions—can streamline your operations.
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Featured Articles
True Insurtech Solutions Successfully Completes SOC 2® Type II Audit for Security Controls
True Insurtech Solutions announces successful completion of its SOC 2® Type II audit, validating the strength of its internal security controls across TruePolicy™, TrueClaims™, and TruePortals™. This milestone reinforces True’s dedication to data protection, trust, and regulatory excellence in the workers’ compensation industry.
10 Workers’ Compensation Technology Trends Every Executive Should Watch in 2026
Workers’ compensation is changing faster than most executives realize, and the insurers that thrive in 2026 will be the ones investing in technology to work smarter, move faster, and deliver better outcomes for injured workers. From generative AI and predictive analytics to cloud-native platforms and behavioral health integration, here are the ten technology trends every workers’ comp executive should understand right now.
The New AI Blueprint for Fighting Workers’ Comp Fraud
Workers’ compensation fraud continues to evolve, and so do the tools used to stop it. This blog breaks down how AI-driven fraud detection is helping insurers uncover hidden patterns, accelerate investigations, reduce false positives, and strengthen overall outcomes through smarter, more precise detection.
Smarter AI Investments in Workers’ Comp: A Leadership Guide to True ROI
AI in workers’ comp isn’t about hype, it’s about value. This guide breaks down real-world ROI timelines, total cost of ownership, and how True’s integrated solutions help leaders invest smarter.
From the Archive
True VP of Product Development Returns to NCCI’s Data Now Program 2026
Colin Moulton, VP of Product Development at True Insurtech Solutions, is attending NCCI’s Data Now Program 2026 in Boca Raton, FL (January 27-29). Learn why this premier data reporting event matters for workers’ compensation professionals and how True stays at the forefront of insurance technology innovation.
AI in Workers’ Compensation: Key Insights from 2025 and What Comes Next
Artificial intelligence is already reshaping workers’ compensation—from claims and fraud detection to safety and underwriting. This blog breaks down the most impactful trends from 2025 and reveals where insurance leaders should focus next to gain strategic advantage in 2026.
True Returns to Sponsor the 2025 MCSIGA Annual Fall Conference
True Insurtech Solutions will once again join the 2025 MCSIGA Annual Fall Conference, October 16–17 at St. John’s Resort in Plymouth, Michigan. As both a sponsor and MCSIGA member, True looks forward to connecting with Michigan’s self-insured workers’ compensation community. Senior Solutions Advisor Ryan Smith will be on-site to meet with fellow attendees and MCSIGA members throughout the event.
Something New Is Coming to Workers’ Comp
Workers’ compensation communication is broken—and everyone feels it. From claims and underwriting to marketing and compliance, teams struggle with slow, inconsistent messaging that frustrates customers and drags down efficiency. Next Tuesday, October 7, a new standard will be unveiled—one that promises speed, clarity, and confidence in every interaction. Don’t miss the reveal.
Resilient by Design: Proactive Strategies for Managing Tariff-Driven Drug Costs in Workers’ Comp
The proposed 25% pharmaceutical tariffs could significantly increase drug costs and disrupt treatment in workers’ compensation. Learn how insurers and employers can mitigate risk using True’s adaptive technology.
From Siloes to Strategy: Making Digital Transformation Work in Workers’ Comp
Too many workers’ comp insurers are stuck with siloed systems, redundant processes, and lagging insights. In this edition of True Breakdown, we unpack what digital transformation really means for workers’ compensation—and how centralizing your systems and data can drive smarter, faster, and more secure operations.
What is SOC 2® and Why It Matters in Workers’ Compensation Insurance
SOC 2® examinations play a critical role in helping workers’ comp insurers evaluate the security practices of their technology partners. Learn what SOC 2 means, why it matters, and how True is supporting secure, scalable operations.
True Insurtech Solutions Successfully Completes SOC 2® Type II Audit for Security Controls
True Insurtech Solutions announces successful completion of its SOC 2® Type II audit, validating the strength of its internal security controls across TruePolicy™, TrueClaims™, and TruePortals™. This milestone reinforces True’s dedication to data protection, trust, and regulatory excellence in the workers’ compensation industry.
The Future of Workplace Wellbeing: 5 Key Takeaways from the 2025 Psychological Safety Study
The 2025 Psychological Safety Study highlights critical insights for the insurance and workers’ compensation industry, revealing how trust, open communication, and mental well-being impact return-to-work outcomes, claims durations, and workforce retention. Learn how insurers, TPAs, and employers can foster safer, more productive workplaces while mitigating long-term claims risks.
Avoiding Compliance Fines—How Insurers Can Stay Ahead
Failing to comply with workers’ compensation data reporting can lead to hefty fines and regulatory risks. This guide explores common pitfalls and strategies insurers can use to prevent costly compliance errors.
Preparing for Medical Data Call Reporting: What Insurers Need to Know
Medical Data Call (MDC) reporting is essential for compliance and analytics in workers’ compensation as more insurers are required to participate. The NCCI Data Now 2025 notes challenges insurers face, including data integration and accuracy. By enhancing data capabilities and automation, insurers can streamline submissions, mitigate compliance risks, and gain competitive advantages.
Unit Statistical Reporting Continues to Be a Challenge—How Insurers Can Adapt
Unit Statistical Reporting (USR) is vital for workers’ compensation insurers, affecting e-mod calculations and compliance. Insurers face challenges like data accuracy and submission timeliness, risking penalties and inefficiencies. The article discusses enhancing data quality, automating reporting, and staying informed on regulations to mitigate risks and transform USR challenges into competitive advantages.