Meet Your New Communications & Experience Engine.
Vera by True™ is the AI communications and experience engine built for workers’ compensation insurers. She helps you keep every message clear, compliant, and consistent, while giving your teams time back to focus on what matters most.
Not Just Another GPT. Your Workers’ Comp Co-Pilot.
What Vera Is
Think of Vera as the connective tissue that keeps every message aligned across marketing, underwriting, claims, compliance, and operations. She’s an AI-powered communications and experience engine built exclusively for workers’ comp carriers, MGAs, captives, and self-insured groups.
Who Vera is For
Vera was designed to serve the whole house:
What Vera Can Do
Vera simplifies the time-sucks that drain your smartest people. She:
- Generates claims updates, renewal letters, and FAQs in your brand voice.
- Flags risky language with pre-publication compliance checks.
- Arms brokers with on-brand decks and event follow-ups.
- Surfaces CX alerts so leaders can fix issues before they escalate.
Every output is human-in-the-loop: your team stays in control; Vera just clears the clutter.
What Vera is Not
Vera isn’t here to steal jobs. She isn’t a “set it and forget it” bot. She’s the teammate who drafts the busywork, so your people can focus on the work that matters most — advising clients, building trust, and solving problems.
Less Drafting, More Doing
At her core, Vera is about freeing your smartest people from repetitive tasks. She drafts in seconds so your teams can spend hours on strategy, not formatting.
Vera Is Not ChatGPT, and That’s the Point.
One of the first questions prospects ask is: “Isn’t this just ChatGPT?” The answer: absolutely not.
ChatGPT is broad, generic, and trained on the open web. Vera is focused, precise, and trained on your world. Here are differences that matter.
ChatGPT and other public-facing GPTs:
- Pull from unvetted internet data.
- Require endless prompting and human oversight.
- Cannot reliably handle regulated or technical content.
- Hallucinate answers when context is missing.
- Offer no guarantees of compliance, privacy, or brand alignment.
Vera, on the other hand, was purpose-built for workers’ comp professionals:
- Domain-specific RAG: Vera ingests thousands of pages of scopes, manuals, and compliance docs — something no consumer GPT can reliably do out of the box.
- Workers’ comp expertise: Every output is grounded in your approved documents, not the open web. No “made-up” answers.
- Efficient workflow: Vera is pre-trained on your brand, templates, and tone. Teams don’t waste hours engineering prompts — they get usable drafts instantly.
- Trusted and compliant: Your data is private, secure, and never reused. Guardrails ensure everything aligns to your regulatory and brand standards.
Getting a public GPT to even approximate Vera’s results would take hundreds of hours of document prep, fine-tuning, and manual review. After training on your brand, your guardrails, your tone, Vera delivers on day one.
Bottom line: ChatGPT is broad and generic. Vera is focused, compliant, and immediately valuable to every department in a workers’ comp organization.
Where Vera Goes to Work.
Vera isn’t hypothetical — she’s already simplifying work across every corner of a carrier. Here are just a few ways Vera delivers results every day.
1. Campaign Content in Minutes
2. Press Release & Announcement Co-Writer
3. Quote Decline Reengagement
4. Claims Status Updates
5. Claims FAQ & Chatbot Library
6. CX Sentiment Radar
7. Policyholder Renewal Letters
8. Underwriting Clarity Tools
9. Pre-Publication Compliance Copilot
10. Claims Experience Explainers
11. Field Visit Recap Templates
12. Weekly Producer Digest
Forget the Great Hallucinator. Meet the Great Retriever.
Public GPTs simply can’t handle that scale:
- ChatGPT Free maxes out around 3,000 words.
- Even ChatGPT Plus struggles beyond ~24,000 words.
- Many workers’ comp manuals exceed 150,000 tokens — far beyond those limits.
When a model hits its ceiling, one of two things happens:
- It silently ignores most of your content, analyzing only the first few pages.
- It hallucinates the rest, producing confident but false answers with no warning.
Vera doesn’t play that game. With a retrieval-augmented generation (RAG) system, she ingests, indexes, and retrieves the exact passages needed — no matter how long the manual. Accuracy isn’t optional. It’s built in.
Instead of trying to “stuff” thousands of pages into a single prompt, Vera:
- Ingests and indexes the full document, no matter its size.
- Finds only the relevant sections in real time.
- Generates grounded answers backed by your rules, scopes, and manuals.
- Provides accuracy and traceability you can trust.
Take class code assignment as an example. A consumer GPT simply can’t process a thousand-plus-page manual end to end — it hits its token limit and ignores most of the document. That means it’s working from fragments, not the full picture. Vera, on the other hand, ingests your complete NCCI and state manuals. She retrieves the exact section that applies, applies your underwriting rules, and produces an accurate, compliant code recommendation in seconds.
This is the difference between a toy and a tool: Vera doesn’t just read part of your data, she knows how to use all of it.
Ready to See Vera in Action?
Vera isn’t here to replace your people. She’s here to free them from tedious tasks so they can use their knowledge, skills, and experience on the work that truly moves the needle. Schedule a demo today to see how Vera can save time, improve communication, and scale your impact across every department.