One platform for the entire workers’ comp book.
True is workers’ comp software for carriers that run their own policy and claims operations. Quoting, rating, billing, audit, claims, compliance reporting, and agent and employer self-service all run on one platform and one set of data.
Growth is where the seams start to show.
A carrier carries every part of the workers’ comp lifecycle. Underwriting quotes and binds. Billing invoices and collects. Claims takes first notice and carries the file to close. Audit reconciles payroll. Compliance files on schedule. When those teams work in systems that were never built to talk to each other, the same data gets keyed more than once, two reports on the same book disagree, and a simple question takes three people and a spreadsheet to answer.
The cost of that arrangement rises with the book. Every new state, class code, or program adds another handoff to maintain. People who should be underwriting risk spend their week reconciling records instead. And when the board asks how the book is really performing, the honest answer takes days to assemble.
One connected system for the whole operation
True was built for workers’ comp and nothing else, and the entire lifecycle runs on one platform with one set of data. TruePolicy™ carries policy from first quote through final audit. TrueClaims™ carries claims from first notice to close. TruePortals™ gives agents and employers custom-branded self-service that always matches what your staff see. Because all three share the same live record, a quote, the claim it becomes, and the portal behind it are one continuous history rather than three copies to reconcile. Vera by True keeps the communication that surrounds all of it clear and on brand.
What changes for your operation
Underwriters work the risk, not the keyboard
Quoting, rating, and binding run in one place under your own rules, so underwriting time goes to judgment instead of data entry.
Claims move without the chase
Reserves set automatically on open and close, first-notice outreach goes out on its own, and business rules run on toggles your team controls.
Agents and employers serve themselves
Custom-branded portals answer the routine questions around the clock, so the phone rings for the things that need a person.
Compliance stops being a fire drill
NCCI and Bureau reporting run on schedule from the same records the rest of the operation works in every day.
Growth becomes configuration
New states, programs, and lines get configured rather than rebuilt, so the platform scales with the book instead of holding it back.
What a carrier runs on True
Built for workers’ comp, backed by people who know it
True was built by people who have spent their careers in workers’ comp, so implementation is led by experts who understand the work rather than a queue that understands the software. The platform is independently audited to SOC 2 Type II for security, two years running. The technology is modern and the relationship stays human for as long as you are a customer.
Questions carriers ask
Do we have to replace everything at once?
How does True handle NCCI and Bureau reporting?
Can True follow our rules instead of asking us to adopt someone else’s?
What happens after go-live?
See True on your book
Tell us how your operation runs today, where the handoffs pile up, and what your renewal and audit calendar looks like.
Not a carrier?