Self-service that answers for you, around the clock.
TruePortals give agents and employers custom-branded, 24/7 access to pay, upload, report, and check status. Routine questions get answered on the portal, so your team spends its time on people, not paperwork.
Your team should not be a help desk for routine questions
Agents and employers all need answers, and too many of those answers still come from a phone call or an email to your team. TruePortals give them secure, 24/7 self-service to handle the routine themselves, so your people are free for the questions that really need them.
One portal suite for everyone you serve
TruePortals provide 24/7, custom-branded self-service across policy, claims, and billing. Agents and employers get what they need on their own time, and it all connects back to the same platform your team already works in. Here is what it does.
Self-service access
Everything your customers need, on their schedule.
- Review policy, claims, and billing activity
- Access policy documents and invoices
- Check status any time, from any device
Payments
Pay in a few clicks.
- Pay bills by check, ACH, or credit card
- Offer faster, more convenient options, including prepaid cards and mobile wallet
Documents and reporting
Share information both ways, securely.
- Upload and download documents
- Payroll reporting
- Claims reporting
Built for agents
Give your producers room to run.
- Submit applications with the agent submission tool
- Run or subscribe to reports, delivered by email
Branding and security
Your brand, your control.
- Custom branding and colors, so the portal looks like you
- Secure access with managed permissions
The face your customers see every day
For an agent checking on a payment, or an employer uploading payroll, the portal is where they meet your brand. TruePortals keep that experience clean, clear, and easy to use, so every interaction builds a little more trust.
The experience layer of one connected system
TruePortals share the same platform and data as TruePolicy™ and TrueClaims™. What a customer sees in the portal reflects what your team sees inside True, so information stays consistent and current on both sides.
Download the TruePortals Solution Guide
Get the full overview to share with your team, or talk it through with one of our workers’ comp experts.
See TruePortals in action
Tell us who you need to serve, and we will tailor a demo to the agents and employers who will use it every day.