Workers’ comp claims software built for a TPA’s volume.
TrueClaims™ is a standalone workers’ comp claims platform. It carries the routine on its own, logs every action in one activity feed, and gives your clients real transparency, so adjusters spend the day on people instead of paperwork.
Volume, service levels, and clients watching.
A third-party administrator is judged on things it cannot always control and always has to hit anyway. Claim volume arrives when it arrives. Service levels are written into the contract. Clients want to see progress without asking, and the compliance bar does not move for a busy week. When claims run on manual steps and dated tools, the adjuster’s day fills with the parts of the job that do not need an adjuster.
The strain shows up in the places clients notice. First contact slips. Reserves get set late. A status request turns into an afternoon of gathering. Adding people is the only lever left, and margin is what pays for it.
A claims platform that runs on its own
TrueClaims is a standalone claims platform, so a TPA can adopt it without changing everything else it runs. It carries the routine without being asked. The claim opens, the reserve is set, and the first outreach goes out automatically. Business rules run on simple toggle switches your team controls, with no ticket to IT and no release to wait for. One activity feed logs the full history of every claim, so the record of who did what and when is always current. When you are ready to give clients a window in, TruePortals™ adds custom-branded self-service.
What changes for your operation
Adjusters spend the day on people
Auto-reserving on open and close and automatic first-notice outreach take the routine off the desk, so experience goes where it is worth the most.
Rules change without a ticket
Business rules run on toggles your team sets, so a client-specific requirement is a setting rather than a development project.
Every claim has one history
A single activity feed logs every action, so audits, client questions, and file reviews all start from the same record.
Clients see for themselves
Optional custom-branded portals let clients and claimants check status, upload documents, and get answers without a status call.
Compliance and state reporting stay clean
FROI and state reporting, IAIABC, and Medicare integrations run from the same claim record your adjusters work in.
What a TPA runs on TrueClaims
Built for workers’ comp claims, and only that
TrueClaims was built by people who have spent their careers in workers’ comp, so the automation lands where the work actually is. The platform is independently audited to SOC 2 Type II for security, two years running. Implementation is expert-led, and support comes from comp people for as long as you are a customer.
Questions TPAs ask
Do we have to take the whole platform?
Can rules differ by client?
How does True handle state reporting?
How do claimants get paid?
See TrueClaims on your book of claims
Tell us your volume, your service levels, and where the day gets eaten. We will show you the parts of TrueClaims that map to the way your operation runs.
Not a TPA?