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The True Guide to Workers' Comp AI

Your guide to AI in workers' comp.

The workers' comp industry is at a turning point. AI is changing how claims get processed, how fraud gets caught, how risk gets assessed, and how the best organizations communicate at scale. We built this hub to help you make sense of it, with clear, current thinking for the people leading the change.

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AI Insights

AI insights for workers' comp

Stay current on where AI is making a difference in workers' comp, from claims and fraud to risk and communication. New thinking, published regularly.

Claims automation

How AI is reshaping the claims workflow

Where automation is speeding up intake, triage, and adjudication without losing the human judgment that matters.

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Fraud detection

Catching fraud earlier with machine learning

Pattern detection that flags suspicious claims sooner, so investigators spend their time where it counts.

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Risk & safety

Predictive risk models in the real world

What early AI-driven risk scoring is doing for loss ratios, and how to read the results with a clear eye.

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The Report

The State of AI in Workers' Comp report

Workers' comp teams do hard, important work every day, and AI is here to make that work faster, smarter, and more sustainable. Our report cuts through the noise with data and context you can use.

  • ✓AI-powered fraud detection improving identification rates by up to 60%
  • ✓Machine learning reducing claims administrative costs by up to 30%
  • ✓Early AI-driven risk models seeing loss-ratio improvements around 15%
  • ✓AI-driven safety programs seeing workplace injuries decline by up to 25%

It covers the six areas reshaping the industry, claims automation, fraud detection, risk assessment, IoT and wearables, implementation challenges, and where things are headed, with takeaways tailored to each leadership seat (CEO, CFO, CIO, CUO, CCO, COO).

Whether you're building a business case for AI or just want a clearer picture of where workers' comp is going, the report gives you the data and context to move with confidence.

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Vera by True

Bring your best voice forward with Vera by True

AI in workers' comp reaches beyond claims and fraud. Every conversation your organization has matters too. With policyholders, brokers, claimants, and your own teams, clear and consistent communication is a real advantage.

Vera by True is the AI communications engine built exclusively for workers' comp. She helps carriers, MGAs, captives, and self-insured groups deliver messages that are clear, compliant, and consistent across every touchpoint.

  • ✓Generates content in your brand voice
  • ✓Runs pre-publication compliance checks
  • ✓Keeps your team in control while handling the drafting

Vera was born at True, so she's trained on the workers' comp world. When your people spend less time drafting and more time advising, everyone wins.

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Vera by True

Clear. Compliant. Consistent.

The AI communications engine built exclusively for workers' comp.

Brand voice Compliance checks Every touchpoint