True Insurtech Solutions has successfully completed the SOC 2 Type II audit, demonstrating our continued commitment to data security and operational excellence.
The audit, conducted by independent CPA firm Johanson Group LLP, evaluated the effectiveness of True’s internal controls over a twelve-month review period from November 1, 2024, to October 31, 2025. The audit scope included True’s core platform components: TruePolicy™, TrueClaims™, and TruePortals™.
“We’ve been SOC 2 compliant for years now, and completing this full twelve-month audit shows our controls work consistently over time,” said Lee Mashore, CEO of True. “In workers’ comp, you’re handling people’s most sensitive information. Medical records, payroll data, personal details…Our clients trust us with that data, and this audit confirms we’re protecting it the way we should be.”
Continued Excellence in Security Compliance
This marks True’s continued SOC 2 Type II compliance, building on the foundation established in previous audit cycles. The extended twelve-month audit period demonstrates the sustained effectiveness of True’s security framework and operational controls.
Developed by the American Institute of CPAs® (AICPA) and The Chartered Institute of Management Accountants® (CIMA), SOC 2 Type II compliance is awarded to organizations that not only implement strict security controls but also demonstrate their consistent and effective operation over time. This twelve-month audit confirmed that True has:
- Designed and maintained robust internal controls throughout the full audit period
- Adopted comprehensive policies and procedures aligned with security best practices
- Successfully managed risk assessment, access control, and incident response processes
- Maintained continuous monitoring and system operations capabilities
Completing this extended audit period is particularly significant in the workers’ compensation insurance industry, where digital platforms manage personally identifiable information (PII), medical claims, and payroll data, demanding the highest standards of protection and regulatory compliance.
Built-In Security Across Every Solution
True’s integrated suite of policy, claims, and portal solutions are developed with security-first principles, including:
- Data encryption at rest and in transit
- Role-based access control mechanisms
- Regular penetration testing and vulnerability scanning
- Secure development lifecycle (SDLC) practices
- 24/7 monitoring and incident response readiness
Still wondering what SOC 2® means for your organization?
We’ve made it simple. Our True Breakdown explains how SOC 2 examinations support security, compliance, and scalability in workers’ compensation insurance. Whether you’re evaluating tech partners or modernizing your own operations, understanding SOC 2 is a must.
True’s Continued Commitment
Commitment to Industry-Leading Security Standards
True maintains adherence to all industry security standards and best practices, continuously innovating to provide best-in-class security protection. Our security program evolves alongside emerging threats and regulatory requirements, ensuring clients benefit from enterprise-grade protection that supports their operational and compliance objectives.
Learn More About True’s Security Framework
To explore how True’s SOC 2-compliant platform delivers enterprise-grade security alongside operational efficiency, contact Senior Solutions Advisor Ryan Smith or schedule a discovery call to discuss True’s comprehensive security approach and how it supports your organization’s risk management requirements.
About True Insurtech Solutions
True is a software platform purpose-built for modern workers’ compensation policy and claims administration. With integrated self-service portals and cloud-native architecture, True enables insurers to modernize operations, enhance visibility, and deliver better digital experiences for agents, employees, and customers.
Click here to explore our solutions.
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