Generative AI is not coming for your adjusters’ jobs, but it is going to change what those jobs look like. The real question isn’t whether AI will reshape your team’s day-to-day. It will. The question is whether you’re going to use it to free your best people to do their best work or leave them buried in tasks a computer could handle better anyway.
Patrick Coate and Paul Hendrick paired their AIS 2026 sessions to make a quiet but unmistakable case: the workers’ comp book of 2030 will look meaningfully different from today’s. Senior Solutions Advisor Ryan Smith reads what their data on aging workers, new hires, and industry mix means for 2026 underwriting and claims.
The American workforce doesn’t look the way it did five years ago. Workers are older, in different industries, and in different states — and the injury patterns are shifting with them. Here’s what the data says.
Seventy percent of workers’ compensation carriers that have invested in AI have not achieved the outcomes they were looking for. That’s not a technology problem. It’s an implementation one. The difference between the organizations getting real returns and those still waiting usually comes down to three things: their data foundation, their workflow design, and whether their people adopted the tools.
If you’re implementing AI in workers’ compensation and not thinking about regulation, you’re already behind. State AI insurance laws are hardening fast. Here’s what compliance looks like in 2026 and how to build a defensible governance framework.
True’s Senior Solutions Advisor Ryan Smith will be attending NCCI’s Annual Insights Symposium 2026 in Orlando May 11-13. Find out what we’re focused on and how to schedule time to connect at the event.
AI isn’t coming to replace your workers’ comp operations team, but it is going to change what every role on that team looks like, and the organizations that manage that transition well will outperform those that don’t. This is a practical guide to evolving roles, building the skills that matter, and creating the culture that makes human-AI partnership work in workers’ comp.
True Insurtech Solutions announces successful completion of its SOC 2® Type II audit, validating the strength of its internal security controls across TruePolicy™, TrueClaims™, and TruePortals™. This milestone reinforces True’s dedication to data protection, trust, and regulatory excellence in the workers’ compensation industry.
Workers’ compensation is changing faster than most executives realize, and the insurers that thrive in 2026 will be the ones investing in technology to work smarter, move faster, and deliver better outcomes for injured workers. From generative AI and predictive analytics to cloud-native platforms and behavioral health integration, here are the ten technology trends every workers’ comp executive should understand right now.
Colin Moulton, VP of Product Development at True Insurtech Solutions, is attending NCCI’s Data Now Program 2026 in Boca Raton, FL (January 27-29). Learn why this premier data reporting event matters for workers’ compensation professionals and how True stays at the forefront of insurance technology innovation.
Workers’ compensation fraud continues to evolve, and so do the tools used to stop it. This blog breaks down how AI-driven fraud detection is helping insurers uncover hidden patterns, accelerate investigations, reduce false positives, and strengthen overall outcomes through smarter, more precise detection.
AI in workers’ comp isn’t about hype, it’s about value. This guide breaks down real-world ROI timelines, total cost of ownership, and how True’s integrated solutions help leaders invest smarter.
Artificial intelligence is already reshaping workers’ compensation—from claims and fraud detection to safety and underwriting. This blog breaks down the most impactful trends from 2025 and reveals where insurance leaders should focus next to gain strategic advantage in 2026.
True Insurtech Solutions will once again join the 2025 MCSIGA Annual Fall Conference, October 16–17 at St. John’s Resort in Plymouth, Michigan. As both a sponsor and MCSIGA member, True looks forward to connecting with Michigan’s self-insured workers’ compensation community. Senior Solutions Advisor Ryan Smith will be on-site to meet with fellow attendees and MCSIGA members throughout the event.
Workers’ compensation communication is broken—and everyone feels it. From claims and underwriting to marketing and compliance, teams struggle with slow, inconsistent messaging that frustrates customers and drags down efficiency. Next Tuesday, October 7, a new standard will be unveiled—one that promises speed, clarity, and confidence in every interaction. Don’t miss the reveal.