Patrick Coate and Paul Hendrick paired their AIS 2026 sessions to make a quiet but unmistakable case: the workers’ comp book of 2030 will look meaningfully different from today’s. Senior Solutions Advisor Ryan Smith reads what their data on aging workers, new hires, and industry mix means for 2026 underwriting and claims.
Ryan Smith just got back from NCCI’s Annual Issues Symposium in Orlando. The twelfth straight year of underwriting profitability for workers’ compensation held. The rooms in Orlando sounded different about it. True’s Amy Sliger walks through five threads from AIS 2026 worth pulling on as carriers head into 2026.
The American workforce doesn’t look the way it did five years ago. Workers are older, in different industries, and in different states — and the injury patterns are shifting with them. Here’s what the data says.
AI isn’t coming to replace your workers’ comp operations team, but it is going to change what every role on that team looks like, and the organizations that manage that transition well will outperform those that don’t. This is a practical guide to evolving roles, building the skills that matter, and creating the culture that makes human-AI partnership work in workers’ comp.