Workers’ comp is priced off payroll and shaped by employment patterns. When the economy shifts, carriers feel it — sometimes immediately, sometimes with a lag. Here’s how to read macro trends before they hit your book.
Seventy percent of workers’ compensation carriers that have invested in AI have not achieved the outcomes they were looking for. That’s not a technology problem. It’s an implementation one. The difference between the organizations getting real returns and those still waiting usually comes down to three things: their data foundation, their workflow design, and whether their people adopted the tools.
If you’re implementing AI in workers’ compensation and not thinking about regulation, you’re already behind. State AI insurance laws are hardening fast. Here’s what compliance looks like in 2026 and how to build a defensible governance framework.
True’s Senior Solutions Advisor Ryan Smith will be attending NCCI’s Annual Insights Symposium 2026 in Orlando May 11-13. Find out what we’re focused on and how to schedule time to connect at the event.
AI isn’t coming to replace your workers’ comp operations team, but it is going to change what every role on that team looks like, and the organizations that manage that transition well will outperform those that don’t. This is a practical guide to evolving roles, building the skills that matter, and creating the culture that makes human-AI partnership work in workers’ comp.
Workers’ compensation is changing faster than most executives realize, and the insurers that thrive in 2026 will be the ones investing in technology to work smarter, move faster, and deliver better outcomes for injured workers. From generative AI and predictive analytics to cloud-native platforms and behavioral health integration, here are the ten technology trends every workers’ comp executive should understand right now.
Workers’ compensation fraud continues to evolve, and so do the tools used to stop it. This blog breaks down how AI-driven fraud detection is helping insurers uncover hidden patterns, accelerate investigations, reduce false positives, and strengthen overall outcomes through smarter, more precise detection.
AI in workers’ comp isn’t about hype, it’s about value. This guide breaks down real-world ROI timelines, total cost of ownership, and how True’s integrated solutions help leaders invest smarter.
Artificial intelligence is already reshaping workers’ compensation—from claims and fraud detection to safety and underwriting. This blog breaks down the most impactful trends from 2025 and reveals where insurance leaders should focus next to gain strategic advantage in 2026.
Failing to comply with workers’ compensation data reporting can lead to hefty fines and regulatory risks. This guide explores common pitfalls and strategies insurers can use to prevent costly compliance errors.
Medical Data Call (MDC) reporting is essential for compliance and analytics in workers’ compensation as more insurers are required to participate. The NCCI Data Now 2025 notes challenges insurers face, including data integration and accuracy. By enhancing data capabilities and automation, insurers can streamline submissions, mitigate compliance risks, and gain competitive advantages.
Unit Statistical Reporting (USR) is vital for workers’ compensation insurers, affecting e-mod calculations and compliance. Insurers face challenges like data accuracy and submission timeliness, risking penalties and inefficiencies. The article discusses enhancing data quality, automating reporting, and staying informed on regulations to mitigate risks and transform USR challenges into competitive advantages.
As workers’ compensation reporting evolves, insurers will need to submit more detailed indemnity and medical data, impacting underwriting and claims management. Compliance is essential to avoid penalties and improve outcomes. Insurers can gain advantages by adapting quickly, utilizing automation, and ensuring data accuracy for effective risk management and competitive positioning.
Explore how True is driving conversations about data integration and collaboration in the insurance industry. Join us on September 24!
This blog explores the importance of centralized data in risk management, highlighting how unified systems enhance the ability to identify, assess, and manage risks in insurance.