True builds technology for workers’ compensation. Not insurance broadly, not P&C generally, but workers’ comp specifically. That focus is deliberate, and it shapes everything about how we operate, including where we show up and why.
Our Senior Solutions Advisor, Ryan Smith, will be attending the NCCI Annual Insights Symposium in Orlando from May 11 through 13. AIS brings together more than 900 workers’ compensation professionals each year to examine the data, trends, and industry dynamics that shape strategic planning for the year ahead. For our team, it’s one of the most valuable opportunities on the calendar to listen, learn, and stay grounded in the realities our customers are navigating every day.
Why True invests in being there
The organizations we serve are managing real operational complexity right now. Premium is compressing while medical severity continues to climb. Workforce demographics are shifting in ways that change the risk profile of entire books of business. Multi-state regulatory demands keep evolving. We hear about these challenges constantly because we’re talking with carriers, TPAs, self-insured groups, captives, and MGAs about them all the time. But conversations with our customers are one input. Being in the room where the industry examines its own data, debates its own challenges, and maps its own direction forward is another, and both are essential to how we work.
True’s products don’t get built in a vacuum. They get built because we understand how workers’ compensation actually operates at the ground level, in the daily reality of claims management, policy administration, compliance reporting, and the dozens of workflows that connect them. Industry events like AIS are part of how we maintain and deepen that understanding. The insights our team brings back directly inform how we develop and refine TruePolicy, TrueClaims, and TruePortals to work the way our customers actually do.
What’s coming from Ryan
Keep an eye on the True blog leading up to the conference as we break down some of the biggest, hottest topics on this year’s AIS agenda.
Meet with Ryan at AIS 2026
Ryan spends his days talking with workers’ compensation operations leaders about platform strategy, claims workflows, and what it takes to build technology infrastructure that actually supports the work. If you’re attending AIS and want to connect, whether it’s about a platform evaluation, a specific operational challenge, or just a chance to talk with someone who understands the space, he would welcome the opportunity.
Click here to schedule time to meet with Ryan at AIS 2026.
We’ll see you in Orlando. 👋
