TRUE BLOG
Workers’ Comp Innovation & Insurtech Trends.
Unlock the True Power of Workers’ Compensation Digital Transformation
Welcome to the True Insurtech Solutions blog—your hub for insights, strategies, and innovations driving workers’ compensation digital transformation. Whether you’re navigating insurtech advancements, exploring AI-driven claims automation, or optimizing policy administration, our expert content helps insurers modernize workflows, enhance customer experiences, and gain a competitive edge. Start reading to stay ahead of industry trends, leverage best practices, and discover how cutting-edge technology—like True’s integrated platform of comprehensive workers’ compensation policy, claims, and portal solutions—can streamline your operations.
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Featured Articles

What is SOC 2® and Why It Matters in Workers’ Compensation Insurance
SOC 2® examinations play a critical role in helping workers’ comp insurers evaluate the security practices of their technology partners. Learn what SOC 2 means, why it matters, and how True is supporting secure, scalable operations.

True Insurtech Solutions Successfully Completes SOC 2® Type II Audit for Security Controls
True Insurtech Solutions announces successful completion of its SOC 2® Type II audit, validating the strength of its internal security controls across TruePolicy™, TrueClaims™, and TruePortals™. This milestone reinforces True’s dedication to data protection, trust, and regulatory excellence in the workers’ compensation industry.

The Future of Workplace Wellbeing: 5 Key Takeaways from the 2025 Psychological Safety Study
The 2025 Psychological Safety Study highlights critical insights for the insurance and workers’ compensation industry, revealing how trust, open communication, and mental well-being impact return-to-work outcomes, claims durations, and workforce retention. Learn how insurers, TPAs, and employers can foster safer, more productive workplaces while mitigating long-term claims risks.

Inside NCCI Data Now 2025: What’s Changing for Workers’ Comp Insurers
The workers’ compensation industry faces significant compliance changes, notably the NCCI’s lowered reporting threshold, impacting many insurers. Key challenges include Unit Statistical reporting errors and the upcoming Medical Data Call requirements. Organizations must proactively enhance data management strategies and reporting processes to avoid penalties and ensure compliance with evolving mandates.
From the Archive

The Top 5 Key Takeaways from McKinsey’s Technology Trends Outlook 2024
Explore the top five technology trends from McKinsey’s 2024 outlook and their implications for the workers’ compensation insurance industry, helping True stay ahead in innovation and customer satisfaction.

Best Practices for Ensuring Compliance in Workers’ Compensation Insurance
Explore the benefits of continuous learning and professional development. Learn how staying updated with industry trends and advancements can boost your career in insurance.

5 Benefits of Continuous Learning in Insurance Careers
Explore the benefits of continuous learning and professional development. Learn how staying updated with industry trends and advancements can boost your career in insurance.

Effective Strategies for Implementing a Cybersecurity Plan in Insurance
Discover how advanced analytics can provide a competitive advantage in the insurance industry by optimizing decision-making processes and increasing visibility into performance metrics.

Unlocking Competitive Advantage with Advanced Analytics
Discover how advanced analytics can provide a competitive advantage in the insurance industry by optimizing decision-making processes and increasing visibility into performance metrics.

The Impact of Regulatory Changes on Workers’ Compensation Audits
Stay updated on the latest regulatory changes affecting workers’ compensation audits. Understand how these changes impact audit practices and compliance requirements.

Unlocking the Potential of Integrated Data and Automation in Claims Administration (SLIDESHOW)
Explore how leveraging integrated data and powerful automation can transform claims administration. Learn the benefits, impact, and importance of these innovations in boosting efficiency and satisfaction.

10 Benefits of Integrating Data & Automation for Streamlining Claims Administration
Explore how integrating data and automation transforms claims administration by enhancing accuracy, efficiency, and satisfaction for employees and customers in workers’ compensation insurance.

The Human Advantage: How Data Automation Helps Policy Admin Professionals Thrive
Explore how integrating data and automation enhances the accuracy and efficiency of policy administration in the insurance industry. Discover the latest technological advancements and their impact on streamlining operations.

Always-On Self-Service: Empowering Customers and Agents in Workers’ Comp
Investigate the benefits of always-on self-service options in workers’ compensation insurance, including improved efficiency, convenience, and customer empowerment. Discover the key features and technologies that make self-service effective.

Comp & Coffee: Personalizing Workers’ Compensation
Don’t miss our next Comp & Coffee event on June 25, 2024! Learn from industry experts about the latest trends in personalizing workers’ compensation. Explore innovative strategies to enhance customer experience with our veteran panelists.

Personalization in Workers’ Comp: The Key to Exceptional Customer Experience
Discover how personalization is transforming the workers’ compensation industry, enhancing customer satisfaction, and fostering loyalty. Learn about strategies like data analytics, unified customer profiles, and proactive communication that drive exceptional personalized experiences. Explore the significant benefits of personalization, including improved claims management and competitive advantage, as industry leaders set new standards for customer service. Embrace these insights to revolutionize your customer experience in workers’ compensation.