TRUE BLOG
Workers’ Comp Innovation & Insurtech Trends.
Unlock the True Power of Workers’ Compensation Digital Transformation
Welcome to the True Insurtech Solutions blog—your hub for insights, strategies, and innovations driving workers’ compensation digital transformation. Whether you’re navigating insurtech advancements, exploring AI-driven claims automation, or optimizing policy administration, our expert content helps insurers modernize workflows, enhance customer experiences, and gain a competitive edge. Start reading to stay ahead of industry trends, leverage best practices, and discover how cutting-edge technology—like True’s integrated platform of comprehensive workers’ compensation policy, claims, and portal solutions—can streamline your operations.
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Featured Articles
The Future of Workplace Wellbeing: 5 Key Takeaways from the 2025 Psychological Safety Study
The 2025 Psychological Safety Study highlights critical insights for the insurance and workers’ compensation industry, revealing how trust, open communication, and mental well-being impact return-to-work outcomes, claims durations, and workforce retention. Learn how insurers, TPAs, and employers can foster safer, more productive workplaces while mitigating long-term claims risks.
Avoiding Compliance Fines—How Insurers Can Stay Ahead
Failing to comply with workers’ compensation data reporting can lead to hefty fines and regulatory risks. This guide explores common pitfalls and strategies insurers can use to prevent costly compliance errors.
Inside NCCI Data Now 2025: What’s Changing for Workers’ Comp Insurers
The workers’ compensation industry faces significant compliance changes, notably the NCCI’s lowered reporting threshold, impacting many insurers. Key challenges include Unit Statistical reporting errors and the upcoming Medical Data Call requirements. Organizations must proactively enhance data management strategies and reporting processes to avoid penalties and ensure compliance with evolving mandates.
Top 10 Workers’ Compensation Tech Trends to Watch in 2025
Now that 2025 is here, the workers’ compensation industry prepares for significant technological advancements. Key trends include the use of generative AI for claims, predictive cyber risk models, quantum computing for risk forecasting, and IoT devices for ergonomic monitoring. These innovations aim to enhance workplace safety, improve claims processing, and streamline compliance across multiple states.
From the Archive
Preparing for Digital Transformation: A Brief Guide for Workers’ Comp Insurance Leaders
The insurance industry is facing a digital reckoning. This guide offers actionable strategies for workers’ comp leaders to drive their organizations into the future, leveraging technology for improved efficiency and customer satisfaction.
Leading with Customer Experience: How Workers’ Comp Insurers Can Outperform in the Digital Age
In this special holiday edition of our spotlight on Employee Experience, we’ll explore how managers can foster a more resilient and engaged workforce by acknowledging the seasonal challenges and implementing supportive mental health wellness strategies year-round.
Leadership Resource Guide: 6 Strategies for Navigating Holiday Stress & Supporting Employee Wellness
In this special holiday edition of our spotlight on Employee Experience, we’ll explore how managers can foster a more resilient and engaged workforce by acknowledging the seasonal challenges and implementing supportive mental health wellness strategies year-round.
Top 10 Workers’ Comp Tech Trends to Watch in 2024
From AI and automation in underwriting to the integration of IoT devices for safety compliance, these are the top 10 technology trends transforming the workers’ comp industry.
Leading 5 Generations of Insurance Professionals: The Case for Embracing Individuality Over Stereotypes
For the first time in history the US workforce is made up of five distinct generations: the Silent Generation, Baby Boomers, Gen X, Millennials, and Gen Z. This creates both opportunities and challenges for leaders already struggling to fill a massive insurance talent gap amidst an industry-wide crisis.
In this feature in our series on Employee Experience, we’ll explore the generalized view of the five working generations and explain why embracing individuality over stereotypes is essential to attracting and retaining top insurance professionals, both seasoned and new.
Employee Experience & the Future of Work in Workers’ Comp
Employee experience (EX) is more than just an industry buzzword. Creating a workplace culture that promotes positive, engaging employee experiences has become a strategic imperative for insurers who wish to attract and retain knowledge workers and strengthen competitive advantage now and into the future.
A Brief History of the Insurance Talent Crisis
The roots of the talent crisis trace back decades, but it has continued to grow as at an accelerating pace, becoming one of the most formidable competitive challenges to both individual insurers and the industry as a whole. True explores the history of the insurance talent crisis and what led to this point.