Workers’ Comp Innovation & Insurtech Trends.

Unlock the True Power of Workers’ Compensation Digital Transformation

Welcome to the True Insurtech Solutions blog—your hub for insights, strategies, and innovations driving workers’ compensation digital transformation. Whether you’re navigating insurtech advancements, exploring AI-driven claims automation, or optimizing policy administration, our expert content helps insurers modernize workflows, enhance customer experiences, and gain a competitive edge. Start reading to stay ahead of industry trends, leverage best practices, and discover how cutting-edge technology—like True’s integrated platform of comprehensive workers’ compensation policy, claims, and portal solutions—can streamline your operations.


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Featured Articles

Illustration showing a character asking “Hey True, can you break down SOC 2?” to introduce a blog that explains SOC 2® for workers’ compensation insurers.

What is SOC 2® and Why It Matters in Workers’ Compensation Insurance

SOC 2® examinations play a critical role in helping workers’ comp insurers evaluate the security practices of their technology partners. Learn what SOC 2 means, why it matters, and how True is supporting secure, scalable operations.
Digital cybersecurity padlock icon surrounded by technology and compliance symbols, representing SOC 2® Type II data security compliance for True Insurtech Solutions’ workers’ compensation software.

True Insurtech Solutions Successfully Completes SOC 2® Type II Audit for Security Controls

True Insurtech Solutions announces successful completion of its SOC 2® Type II audit, validating the strength of its internal security controls across TruePolicy™, TrueClaims™, and TruePortals™. This milestone reinforces True’s dedication to data protection, trust, and regulatory excellence in the workers’ compensation industry.
A digital illustration of a professional with eyes closed, symbolizing psychological safety and well-being in the workplace. Vibrant orange clouds emerge from the head, representing innovation, trust, and mental resilience in workers’ compensation and insurance.

The Future of Workplace Wellbeing: 5 Key Takeaways from the 2025 Psychological Safety Study

The 2025 Psychological Safety Study highlights critical insights for the insurance and workers’ compensation industry, revealing how trust, open communication, and mental well-being impact return-to-work outcomes, claims durations, and workforce retention. Learn how insurers, TPAs, and employers can foster safer, more productive workplaces while mitigating long-term claims risks.
Inside NCCI Data Now 2025: Key changes for workers’ compensation insurers. Featuring Colin Moulton, VP of Product Development at True Insurtech Solutions.

Inside NCCI Data Now 2025: What’s Changing for Workers’ Comp Insurers

The workers’ compensation industry faces significant compliance changes, notably the NCCI’s lowered reporting threshold, impacting many insurers. Key challenges include Unit Statistical reporting errors and the upcoming Medical Data Call requirements. Organizations must proactively enhance data management strategies and reporting processes to avoid penalties and ensure compliance with evolving mandates.

From the Archive

Join Comp & Coffee on September 24 to explore data integration’s role in transforming insurance operations. Register today for expert insights and practical strategies.

Comp & Coffee Returns with Fresh Data Integration Insights

Explore how True is driving conversations about data integration and collaboration in the insurance industry. Join us on September 24!
Digital illustration representing centralized data systems in insurance risk management.

Why Centralized Data is Essential for Effective Risk Management in Insurance

This blog explores the importance of centralized data in risk management, highlighting how unified systems enhance the ability to identify, assess, and manage risks in insurance.
Smiley face ball on a desk in a modern office, symbolizing a positive workplace culture in the insurance industry, fostering employee engagement and satisfaction.

7 Essential Strategies for a Positive Workplace Culture in the Insurance Industry

Discover proven strategies to cultivate a positive workplace culture in the insurance industry. Learn how to enhance employee engagement, retention, and innovation.
Illustration depicting interconnected digital touchpoints and customer data, symbolizing the mapping and optimization of seamless customer journeys in the insurance industry.

Crafting Seamless Customer Journeys in Insurance

This blog explores how to map and optimize customer journeys in insurance, highlighting strategies for delivering personalized, seamless experiences that drive trust and loyalty.
Close-up of a person's eye reflecting data on a screen, symbolizing the focus and precision of centralized data systems in the insurance industry

The Future of Insurance: Centralized Data Systems Explained

This blog delves into the benefits of centralized data systems in the insurance industry, highlighting their role in improving security and operational efficiency.
A digital butterfly composed of geometric patterns and light, symbolizing transformation and innovation in the insurance industry through digital technologies.

The Catalyst for Change: Driving Digital Transformation in Insurance

This blog explores how digital transformation drives change in the insurance industry, highlighting benefits such as enhanced efficiency, improved customer experience, and competitive advantage.
Abstract representation of digital data integration with a futuristic blue path illuminated against a dark grid background, symbolizing the convergence of disparate systems in the insurance industry for better outcomes.

Bridging the Data Divide: Integrating Systems for Better Outcomes

Explore the importance of data integration in the insurance industry, and how it can enhance decision-making, efficiency, and customer experience.
A hand holding a small wooden umbrella model against a clear blue sky, symbolizing protection and safety.

A Deep Dive into Underwriting Careers in Workers’ Compensation Insurance

Explore the evolving career opportunities in workers’ compensation insurance underwriting. Understand the essential skills, daily responsibilities, and how technology like AI is transforming the underwriting process.
Silhouettes of professionals engaged in conversation, overlaid with abstract lines and digital data, representing effective communication techniques essential for insurance professionals.

Mastering Communication: Essential Techniques for Insurance Professionals

Learn about specific communication techniques that can enhance interactions with clients, colleagues, and stakeholders in the insurance industry. This blog offers practical tips and examples.
A large red and black magnet attracting colorful wooden figures, symbolizing strategies for driving customer loyalty in the workers' compensation industry.

Driving Customer Loyalty in Workers’ Comp: 5 Strategies for Success

Explore five strategies to enhance customer loyalty and retention in workers’ compensation insurance. Learn how personalization, omnichannel service, and self-service contribute to building lasting customer relationships.
Hand arranging colorful wooden blocks in a circle representing the efficiency and organization achieved through centralized data in policy management.

Optimizing Policy Management with Centralized Data

Centralized data systems are transforming policy management by improving efficiency and accuracy. Explore how solutions like TruePolicy, TrueClaims, and TruePortals can help your organization thrive.

How to Enhance Customer Experience through Personalized Underwriting

Learn how to enhance customer experience through personalized underwriting. Explore strategies involving data analytics, customer segmentation, and flexible policies, supported by TruePolicy, TrueClaims, and TruePortals.