TRUE BLOG

Workers’ Comp Innovation & Insurtech Trends.

Unlock the True Power of Workers’ Compensation Digital Transformation

Welcome to the True Insurtech Solutions blog—your hub for insights, strategies, and innovations driving workers’ compensation digital transformation. Whether you’re navigating insurtech advancements, exploring AI-driven claims automation, or optimizing policy administration, our expert content helps insurers modernize workflows, enhance customer experiences, and gain a competitive edge. Start reading to stay ahead of industry trends, leverage best practices, and discover how cutting-edge technology—like True’s integrated platform of comprehensive workers’ compensation policy, claims, and portal solutions—can streamline your operations.


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Featured Articles

A digital illustration of a professional with eyes closed, symbolizing psychological safety and well-being in the workplace. Vibrant orange clouds emerge from the head, representing innovation, trust, and mental resilience in workers’ compensation and insurance.

The Future of Workplace Wellbeing: 5 Key Takeaways from the 2025 Psychological Safety Study

The 2025 Psychological Safety Study highlights critical insights for the insurance and workers’ compensation industry, revealing how trust, open communication, and mental well-being impact return-to-work outcomes, claims durations, and workforce retention. Learn how insurers, TPAs, and employers can foster safer, more productive workplaces while mitigating long-term claims risks.
A close-up of a professional’s hands typing on a laptop, with futuristic digital compliance icons hovering above. The icons include a secure checkmark, a checklist, a handshake, a construction worker, a training symbol, and a warning sign, representing automated compliance workflows and regulatory adherence in insurance and workers’ compensation. The image conveys a modern, technology-driven approach to ensuring compliance and avoiding fines.

Avoiding Compliance Fines—How Insurers Can Stay Ahead

Failing to comply with workers’ compensation data reporting can lead to hefty fines and regulatory risks. This guide explores common pitfalls and strategies insurers can use to prevent costly compliance errors.
Inside NCCI Data Now 2025: Key changes for workers’ compensation insurers. Featuring Colin Moulton, VP of Product Development at True Insurtech Solutions.

Inside NCCI Data Now 2025: What’s Changing for Workers’ Comp Insurers

The workers’ compensation industry faces significant compliance changes, notably the NCCI’s lowered reporting threshold, impacting many insurers. Key challenges include Unit Statistical reporting errors and the upcoming Medical Data Call requirements. Organizations must proactively enhance data management strategies and reporting processes to avoid penalties and ensure compliance with evolving mandates.
Top 10 Workers' Compensation Insurance Technology Trends to Watch in 2025

Top 10 Workers’ Compensation Tech Trends to Watch in 2025

Now that 2025 is here, the workers’ compensation industry prepares for significant technological advancements. Key trends include the use of generative AI for claims, predictive cyber risk models, quantum computing for risk forecasting, and IoT devices for ergonomic monitoring. These innovations aim to enhance workplace safety, improve claims processing, and streamline compliance across multiple states.

From the Archive

Digital illustration representing centralized data systems in insurance risk management.

Why Centralized Data is Essential for Effective Risk Management in Insurance

This blog explores the importance of centralized data in risk management, highlighting how unified systems enhance the ability to identify, assess, and manage risks in insurance.
Smiley face ball on a desk in a modern office, symbolizing a positive workplace culture in the insurance industry, fostering employee engagement and satisfaction.

7 Essential Strategies for a Positive Workplace Culture in the Insurance Industry

Discover proven strategies to cultivate a positive workplace culture in the insurance industry. Learn how to enhance employee engagement, retention, and innovation.
Illustration depicting interconnected digital touchpoints and customer data, symbolizing the mapping and optimization of seamless customer journeys in the insurance industry.

Crafting Seamless Customer Journeys in Insurance

This blog explores how to map and optimize customer journeys in insurance, highlighting strategies for delivering personalized, seamless experiences that drive trust and loyalty.
Close-up of a person's eye reflecting data on a screen, symbolizing the focus and precision of centralized data systems in the insurance industry

The Future of Insurance: Centralized Data Systems Explained

This blog delves into the benefits of centralized data systems in the insurance industry, highlighting their role in improving security and operational efficiency.
A digital butterfly composed of geometric patterns and light, symbolizing transformation and innovation in the insurance industry through digital technologies.

The Catalyst for Change: Driving Digital Transformation in Insurance

This blog explores how digital transformation drives change in the insurance industry, highlighting benefits such as enhanced efficiency, improved customer experience, and competitive advantage.
Abstract representation of digital data integration with a futuristic blue path illuminated against a dark grid background, symbolizing the convergence of disparate systems in the insurance industry for better outcomes.

Bridging the Data Divide: Integrating Systems for Better Outcomes

Explore the importance of data integration in the insurance industry, and how it can enhance decision-making, efficiency, and customer experience.
A hand holding a small wooden umbrella model against a clear blue sky, symbolizing protection and safety.

A Deep Dive into Underwriting Careers in Workers’ Compensation Insurance

Explore the evolving career opportunities in workers’ compensation insurance underwriting. Understand the essential skills, daily responsibilities, and how technology like AI is transforming the underwriting process.
Silhouettes of professionals engaged in conversation, overlaid with abstract lines and digital data, representing effective communication techniques essential for insurance professionals.

Mastering Communication: Essential Techniques for Insurance Professionals

Learn about specific communication techniques that can enhance interactions with clients, colleagues, and stakeholders in the insurance industry. This blog offers practical tips and examples.
A large red and black magnet attracting colorful wooden figures, symbolizing strategies for driving customer loyalty in the workers' compensation industry.

Driving Customer Loyalty in Workers’ Comp: 5 Strategies for Success

Explore five strategies to enhance customer loyalty and retention in workers’ compensation insurance. Learn how personalization, omnichannel service, and self-service contribute to building lasting customer relationships.
Hand arranging colorful wooden blocks in a circle representing the efficiency and organization achieved through centralized data in policy management.

Optimizing Policy Management with Centralized Data

Centralized data systems are transforming policy management by improving efficiency and accuracy. Explore how solutions like TruePolicy, TrueClaims, and TruePortals can help your organization thrive.

How to Enhance Customer Experience through Personalized Underwriting

Learn how to enhance customer experience through personalized underwriting. Explore strategies involving data analytics, customer segmentation, and flexible policies, supported by TruePolicy, TrueClaims, and TruePortals.
The image showcases a laptop with a digital representation of cloud computing technology emerging from the screen. Multiple icons, resembling cloud storage, float around the laptop, symbolizing data storage, transfer, and accessibility in the cloud. The background is a blend of dark and light colors, emphasizing the futuristic and innovative aspect of cloud computing. The overall scene conveys the integration of cloud technology with everyday computing devices, highlighting its significance in modern technology.

The Top 5 Key Takeaways from McKinsey’s Technology Trends Outlook 2024

Explore the top five technology trends from McKinsey’s 2024 outlook and their implications for the workers’ compensation insurance industry, helping True stay ahead in innovation and customer satisfaction.
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