TRUE BLOG
Workers’ Comp Innovation & Insurtech Trends.
Unlock the True Power of Workers’ Compensation Digital Transformation
Welcome to the True Insurtech Solutions blog—your hub for insights, strategies, and innovations driving workers’ compensation digital transformation. Whether you’re navigating insurtech advancements, exploring AI-driven claims automation, or optimizing policy administration, our expert content helps insurers modernize workflows, enhance customer experiences, and gain a competitive edge. Start reading to stay ahead of industry trends, leverage best practices, and discover how cutting-edge technology—like True’s integrated platform of comprehensive workers’ compensation policy, claims, and portal solutions—can streamline your operations.
Stay informed with the latest industry insights—subscribe to our blog and get expert-driven content delivered straight to your inbox.
Featured Articles

What is SOC 2® and Why It Matters in Workers’ Compensation Insurance
SOC 2® examinations play a critical role in helping workers’ comp insurers evaluate the security practices of their technology partners. Learn what SOC 2 means, why it matters, and how True is supporting secure, scalable operations.

True Insurtech Solutions Successfully Completes SOC 2® Type II Audit for Security Controls
True Insurtech Solutions announces successful completion of its SOC 2® Type II audit, validating the strength of its internal security controls across TruePolicy™, TrueClaims™, and TruePortals™. This milestone reinforces True’s dedication to data protection, trust, and regulatory excellence in the workers’ compensation industry.

The Future of Workplace Wellbeing: 5 Key Takeaways from the 2025 Psychological Safety Study
The 2025 Psychological Safety Study highlights critical insights for the insurance and workers’ compensation industry, revealing how trust, open communication, and mental well-being impact return-to-work outcomes, claims durations, and workforce retention. Learn how insurers, TPAs, and employers can foster safer, more productive workplaces while mitigating long-term claims risks.

Inside NCCI Data Now 2025: What’s Changing for Workers’ Comp Insurers
The workers’ compensation industry faces significant compliance changes, notably the NCCI’s lowered reporting threshold, impacting many insurers. Key challenges include Unit Statistical reporting errors and the upcoming Medical Data Call requirements. Organizations must proactively enhance data management strategies and reporting processes to avoid penalties and ensure compliance with evolving mandates.
From the Archive

Comp & Coffee Returns with Fresh Data Integration Insights
Explore how True is driving conversations about data integration and collaboration in the insurance industry. Join us on September 24!

Why Centralized Data is Essential for Effective Risk Management in Insurance
This blog explores the importance of centralized data in risk management, highlighting how unified systems enhance the ability to identify, assess, and manage risks in insurance.

7 Essential Strategies for a Positive Workplace Culture in the Insurance Industry
Discover proven strategies to cultivate a positive workplace culture in the insurance industry. Learn how to enhance employee engagement, retention, and innovation.

Crafting Seamless Customer Journeys in Insurance
This blog explores how to map and optimize customer journeys in insurance, highlighting strategies for delivering personalized, seamless experiences that drive trust and loyalty.

The Future of Insurance: Centralized Data Systems Explained
This blog delves into the benefits of centralized data systems in the insurance industry, highlighting their role in improving security and operational efficiency.

The Catalyst for Change: Driving Digital Transformation in Insurance
This blog explores how digital transformation drives change in the insurance industry, highlighting benefits such as enhanced efficiency, improved customer experience, and competitive advantage.

Bridging the Data Divide: Integrating Systems for Better Outcomes
Explore the importance of data integration in the insurance industry, and how it can enhance decision-making, efficiency, and customer experience.

A Deep Dive into Underwriting Careers in Workers’ Compensation Insurance
Explore the evolving career opportunities in workers’ compensation insurance underwriting. Understand the essential skills, daily responsibilities, and how technology like AI is transforming the underwriting process.

Mastering Communication: Essential Techniques for Insurance Professionals
Learn about specific communication techniques that can enhance interactions with clients, colleagues, and stakeholders in the insurance industry. This blog offers practical tips and examples.

Driving Customer Loyalty in Workers’ Comp: 5 Strategies for Success
Explore five strategies to enhance customer loyalty and retention in workers’ compensation insurance. Learn how personalization, omnichannel service, and self-service contribute to building lasting customer relationships.

Optimizing Policy Management with Centralized Data
Centralized data systems are transforming policy management by improving efficiency and accuracy. Explore how solutions like TruePolicy, TrueClaims, and TruePortals can help your organization thrive.

How to Enhance Customer Experience through Personalized Underwriting
Learn how to enhance customer experience through personalized underwriting. Explore strategies involving data analytics, customer segmentation, and flexible policies, supported by TruePolicy, TrueClaims, and TruePortals.