Experience Uniquely Knowledgeable Service & Support Backed by a Team that Knows Workers’ Comp.

Tailored Onboarding: Our implementation process is led by industry experts who understand the specific needs of self-insured groups, ensuring a seamless transition to our platform.

Continuous Training and Support: True provides ongoing service and resources tailored to your team’s evolving needs, so you always have the support needed to maximize your solutions.

Customer-Centric Approach: We believe in building relationships, not transactions. Every self-insured group we work with receives personalized support from a team that genuinely understands workers’ comp.

Proactive and Transparent Communication: Time is valuable, so we prioritize timeliness and transparency. Expect timely responses, regular updates, and proactive communication so you’re always in the loop.

Commitment to Honesty and Integrity: True values honesty and transparency both within our team and in our client relationships, fostering trust and reliability.

Kindness as a Foundational Principle: We believe that kindness costs nothing and bring that philosophy into all our interactions, understanding that workers’ comp can be a demanding space.

Opportunities for Growth and Connection: As part of the True Community, you’ll have access to networking events, continuing education, user workshops, and more, so you can learn and grow with other professionals in your field.

Encouraging Collaboration and Feedback: Your feedback drives our innovation. We value the voice of our clients and foster an open dialogue to continuously improve our solutions.

Deep Industry Knowledge and Empathy: We understand the complexities and stress that can come with managing self-insured workers’ comp. Our team is here to support you not only as a service provider but as a long-term ally invested in your success.

Commitment to Building Lasting Relationships: We work to build relationships that go beyond business, cultivating trust and collaboration within our community.