7 Essential Strategies for a Positive Workplace Culture in the Insurance Industry

Smiley face ball on a desk in a modern office, symbolizing a positive workplace culture in the insurance industry, fostering employee engagement and satisfaction.

Discover proven strategies to cultivate a positive workplace culture in the insurance industry. Learn how to enhance employee engagement, retention, and innovation.

Leading with Customer Experience: How Workers’ Comp Insurers Can Outperform in the Digital Age

Two hands gently holding a small, round, blue smiley face. The background is a solid light blue color, providing a calm and minimalist appearance to the image.

In this special holiday edition of our spotlight on Employee Experience, we’ll explore how managers can foster a more resilient and engaged workforce by acknowledging the seasonal challenges and implementing supportive mental health wellness strategies year-round.

Leadership Resource Guide: 6 Strategies for Navigating Holiday Stress & Supporting Employee Wellness

A person in a yellow shirt holding up a light blue paper with a simple smiley face drawn on it in front of their face, obscuring it. The background is a blurred blue texture, enhancing the cheerful and positive theme of the image.

In this special holiday edition of our spotlight on Employee Experience, we’ll explore how managers can foster a more resilient and engaged workforce by acknowledging the seasonal challenges and implementing supportive mental health wellness strategies year-round.

Leading 5 Generations of Insurance Professionals: The Case for Embracing Individuality Over Stereotypes

For the first time in history the US workforce is made up of five distinct generations: the Silent Generation, Baby Boomers, Gen X, Millennials, and Gen Z. This creates both opportunities and challenges for leaders already struggling to fill a massive insurance talent gap amidst an industry-wide crisis.

In this feature in our series on Employee Experience, we’ll explore the generalized view of the five working generations and explain why embracing individuality over stereotypes is essential to attracting and retaining top insurance professionals, both seasoned and new.

Employee Experience & the Future of Work in Workers’ Comp

a person touching a laptop with smileys and stars representing employee experience

Employee experience (EX) is more than just an industry buzzword. Creating a workplace culture that promotes positive, engaging employee experiences has become a strategic imperative for insurers who wish to attract and retain knowledge workers and strengthen competitive advantage now and into the future.

A Brief History of the Insurance Talent Crisis

Artistic image of humans representing the diverse, evolving workforce in the midst of the insurance talent crisis

The roots of the talent crisis trace back decades, but it has continued to grow as at an accelerating pace, becoming one of the most formidable competitive challenges to both individual insurers and the industry as a whole. True explores the history of the insurance talent crisis and what led to this point.