True Insurtech Solutions Successfully Completes SOC 2® Type II Audit for Security Controls

True Insurtech Solutions, a leading provider of cloud-native software for the workers’ compensation insurance industry, today announced the successful completion of its SOC 2 Type II audit, demonstrating its ongoing commitment to data security and operational excellence.

The audit, conducted by independent CPA firm Johanson Group LLP, evaluated the effectiveness of True’s internal controls over a three-month review period from August 1, 2024, to October 31, 2024. The audit scope included True’s core platform components: TruePolicy™, TrueClaims™, and TruePortals™.

“Security and trust are the cornerstones of any great technology partnership, especially in insurance,” said Lee Mashore, CEO of True Insurtech Solutions. “Achieving SOC 2 Type II reflects the deep commitment we’ve made to protecting client data across every touchpoint. This is more than a compliance milestone; it’s a testament to the culture of excellence and accountability our team upholds every day.”

Independent Validation of Security Excellence

Developed by the American Institute of CPAs® (AICPA) and The Chartered Institute of Management Accountants® (CIMA), SOC 2 Type II compliance is awarded to organizations that not only implement strict security controls but also demonstrate their consistent and effective operation over time. This audit confirmed that True has:

  • Designed and maintained robust internal controls
  • Adopted policies and procedures aligned with security best practices
  • Actively managed risk, access control, and incident response processes

Completing the audit is particularly vital in the workers’ compensation industry, where digital platforms manage personally identifiable information (PII), medical claims, and payroll data—demanding the highest standards of protection and transparency.

Built-In Security Across Every Solution

True’s integrated suite of policy, claims, and portal solutions are developed with security-first principles, including:

  • Data encryption at rest and in transit
  • Role-based access control mechanisms
  • Regular penetration testing and vulnerability scanning
  • Secure development lifecycle (SDLC) practices
  • 24/7 monitoring and incident response readiness

A Continued Commitment

True remains dedicated to reinforcing its security posture. Future investments will continue to prioritize the people, technologies, and protocols necessary to uphold the integrity and reliability of its platform.

Illustration showing a character asking “Hey True, can you break down SOC 2?” to introduce a blog that explains SOC 2® for workers’ compensation insurers.

Still wondering what SOC 2® means for your organization?

We’ve made it simple. Our True Breakdown explains how SOC 2 examinations support security, compliance, and scalability in workers’ compensation insurance. Whether you’re evaluating tech partners or modernizing your own operations, understanding SOC 2 is a must.
Read the Breakdown

Learn More

To discover how True’s SOC 2-compliant platform supports operational efficiency and regulatory readiness, contact Senior Solutions Advisor Ryan Smith or schedule a discovery call now.

About True Insurtech Solutions

True is a software platform purpose-built for modern workers’ compensation policy and claims administration. With integrated self-service portals and cloud-native architecture, True enables insurers to modernize operations, enhance visibility, and deliver better digital experiences for agents, employees, and customers.

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