TRUE BLOG
Workers’ Comp Innovation & Insurtech Trends.
Unlock the True Power of Workers’ Compensation Digital Transformation
Welcome to the True Insurtech Solutions blog—your hub for insights, strategies, and innovations driving workers’ compensation digital transformation. Whether you’re navigating insurtech advancements, exploring AI-driven claims automation, or optimizing policy administration, our expert content helps insurers modernize workflows, enhance customer experiences, and gain a competitive edge. Start reading to stay ahead of industry trends, leverage best practices, and discover how cutting-edge technology—like True’s integrated platform of comprehensive workers’ compensation policy, claims, and portal solutions—can streamline your operations.
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Featured Articles

The Future of Workplace Wellbeing: 5 Key Takeaways from the 2025 Psychological Safety Study
The 2025 Psychological Safety Study highlights critical insights for the insurance and workers’ compensation industry, revealing how trust, open communication, and mental well-being impact return-to-work outcomes, claims durations, and workforce retention. Learn how insurers, TPAs, and employers can foster safer, more productive workplaces while mitigating long-term claims risks.

Avoiding Compliance Fines—How Insurers Can Stay Ahead
Failing to comply with workers’ compensation data reporting can lead to hefty fines and regulatory risks. This guide explores common pitfalls and strategies insurers can use to prevent costly compliance errors.

Inside NCCI Data Now 2025: What’s Changing for Workers’ Comp Insurers
The workers’ compensation industry faces significant compliance changes, notably the NCCI’s lowered reporting threshold, impacting many insurers. Key challenges include Unit Statistical reporting errors and the upcoming Medical Data Call requirements. Organizations must proactively enhance data management strategies and reporting processes to avoid penalties and ensure compliance with evolving mandates.

Top 10 Workers’ Compensation Tech Trends to Watch in 2025
Now that 2025 is here, the workers’ compensation industry prepares for significant technological advancements. Key trends include the use of generative AI for claims, predictive cyber risk models, quantum computing for risk forecasting, and IoT devices for ergonomic monitoring. These innovations aim to enhance workplace safety, improve claims processing, and streamline compliance across multiple states.
From the Archive

Preparing for Medical Data Call Reporting: What Insurers Need to Know
Medical Data Call (MDC) reporting is essential for compliance and analytics in workers’ compensation as more insurers are required to participate. The NCCI Data Now 2025 notes challenges insurers face, including data integration and accuracy. By enhancing data capabilities and automation, insurers can streamline submissions, mitigate compliance risks, and gain competitive advantages.

Unit Statistical Reporting Continues to Be a Challenge—How Insurers Can Adapt
Unit Statistical Reporting (USR) is vital for workers’ compensation insurers, affecting e-mod calculations and compliance. Insurers face challenges like data accuracy and submission timeliness, risking penalties and inefficiencies. The article discusses enhancing data quality, automating reporting, and staying informed on regulations to mitigate risks and transform USR challenges into competitive advantages.

More Carriers Must Report Indemnity & Medical Data—What It Means for Insurers
As workers’ compensation reporting evolves, insurers will need to submit more detailed indemnity and medical data, impacting underwriting and claims management. Compliance is essential to avoid penalties and improve outcomes. Insurers can gain advantages by adapting quickly, utilizing automation, and ensuring data accuracy for effective risk management and competitive positioning.

Innovating Claims & Beyond: Visit True in Booth #64 at the 2025 EWC&R Conference
Ryan Smith from True Insurtech Solutions will represent the company at the EWC&R Conference in Anaheim on February 11. The event focuses on workers’ compensation trends, showcasing solutions like TrueClaims™, TruePolicy™, and TruePortals™ for claims management and policy administration efficiency.

True Insurtech Solutions VP Joins Industry Leaders at NCCI’s Data Now Program 2025
True Insurtech Solutions announces Vice President Colin Moulton’s attendance at the NCCI Data Now Program 2025 in Boca Raton, Florida. The event focuses on advanced data reporting in workers’ compensation. Colin will share insights on data accuracy and compliance, reinforcing True’s commitment to innovation and enhancing operational solutions for partners.

Reflections on Workers’ Compensation Tech Trends in 2024: Predictions Versus Reality
Did the top tech trends for workers’ compensation in 2024 live up to expectations? From AI and blockchain to IoT and telemedicine, discover how the year’s predictions shaped the industry.

The Workers’ Comp Insurers’ Guide to Building a Supportive Team Environment
Discover actionable strategies for workers’ comp insurers to create supportive team environments, improve retention, boost morale, and drive better client outcomes.

The ROI of Employee Mental Wellbeing
Investing in employee mental wellbeing is a strategic move for insurers. Learn how prioritizing workforce wellness drives productivity, reduces turnover, and ensures long-term success in competitive markets.

True Guide to Essential Data Security Practices for Insurers
Data security is vital for insurance companies to protect sensitive client information and maintain trust. Explore the best practices, from encryption to employee training, that insurers must adopt to defend against evolving cyber threats.

7 Proven Growth Strategies for Modern Insurers to Thrive in the Digital Age
This blog explores growth strategies for modern insurers, highlighting how digital transformation, data analytics, and innovative business models can drive success in a digital world.

Harnessing the Power of Big Data to Fuel Growth in Workers’ Compensation
Unlock the potential of big data to drive organizational growth in the workers’ compensation industry. Learn how True’s solutions can help you overcome common data challenges.

Comp & Coffee Returns with Fresh Data Integration Insights
Explore how True is driving conversations about data integration and collaboration in the insurance industry. Join us on September 24!