Insurance

Leading 5 Generations of Insurance Professionals: The Case for Embracing Individuality Over Stereotypes

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For the first time in history the US workforce is made up of five distinct generations: the Silent Generation, Baby Boomers, Gen X, Millennials, and Gen Z. This creates both opportunities and challenges for leaders already struggling to fill a massive insurance talent gap amidst an industry-wide crisis.

In this feature in our series on Employee Experience, we’ll explore the generalized view of the five working generations and explain why embracing individuality over stereotypes is essential to attracting and retaining top insurance professionals, both seasoned and new.

Employee Experience & the Future of Work in Workers’ Comp

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a person touching a laptop with smileys and stars representing employee experience

Employee experience (EX) is more than just an industry buzzword. Creating a workplace culture that promotes positive, engaging employee experiences has become a strategic imperative for insurers who wish to attract and retain knowledge workers and strengthen competitive advantage now and into the future.

A Brief History of the Insurance Talent Crisis

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Artistic image of humans representing the diverse, evolving workforce in the midst of the insurance talent crisis

The roots of the talent crisis trace back decades, but it has continued to grow as at an accelerating pace, becoming one of the most formidable competitive challenges to both individual insurers and the industry as a whole. True explores the history of the insurance talent crisis and what led to this point.