One system for the whole group, and every member in it.
A group answers to its member employers and to the injured workers behind every claim. True runs policy, claims, and member self-service on one platform, so a lean administrative team can serve everyone without the paperwork piling up.
A group serves more people than a policy count suggests.
Every claim in a self-insured group has a member employer watching it and an injured worker living it. The administration behind that is real work. Coverage documents, member billing, loss runs, claim status, and the questions that arrive by phone all day. When policy, claims, and member service live in separate tools, that work multiplies quietly, and it lands on a team that is usually small.
The cost pressure is different from a carrier’s, too. A self-funded book pays its own losses, so every reserve set late, every duplicate payment, and every claim that runs longer than it should comes straight out of the group. Members feel it at renewal, and the board asks about it well before that.
One source of truth for the whole group
True runs the full workers’ comp lifecycle on one platform built for the way a group works. TruePolicy™ handles the policy side, from member coverage through billing and payroll audit. TrueClaims™ carries claims from first notice to close, with auto-reserving and automatic first-notice outreach that keep files moving and cost visible. TruePortals™ gives member employers and agents custom-branded self-service around the clock, always matching what your staff see. Vera by True keeps communication with members clear and consistent.
What changes for your group
Members get answers without calling
Custom-branded portals let member employers check coverage, claims, billing, and documents any time, so phone tag stops being the service model.
Claim cost stays visible
Auto-reserving and one live view of every claim mean cost is something you watch and manage through the year rather than discover at the end of it.
A lean team stops re-keying
One record for policy, claims, and billing means information is entered once and read everywhere, which is what makes a small staff able to carry a growing group.
The board sees the whole group
Dashboards in Power BI put the group’s full picture in one place, so reporting to the board and to members starts from numbers that agree.
What a self-insured group runs on True
Built for workers’ comp, and for lean teams
True was built by people who spent their careers in workers’ comp, so the help you get understands member service and self-funded cost pressure, not just the software. The platform is independently audited to SOC 2 Type II for security, two years running. Implementation is expert-led, and the same team stays with you for as long as you are a customer.
Questions groups and funds ask
We use a TPA for claims. Does True still fit?
Can member employers have their own branded view?
How does True help with claim cost on a self-funded book?
Our administrative team is small. How heavy is the transition?
See True on your group
Tell us how you serve your members today, where the administration builds up, and what your renewal and audit calendar looks like.
Not a group?