Discover actionable strategies for workers’ comp insurers to create supportive team environments, improve retention, boost morale, and drive better client outcomes.
This blog explores growth strategies for modern insurers, highlighting how digital transformation, data analytics, and innovative business models can drive success in a digital world.
Discover proven strategies to cultivate a positive workplace culture in the insurance industry. Learn how to enhance employee engagement, retention, and innovation.
Explore the evolving career opportunities in workers’ compensation insurance underwriting. Understand the essential skills, daily responsibilities, and how technology like AI is transforming the underwriting process.
Learn about specific communication techniques that can enhance interactions with clients, colleagues, and stakeholders in the insurance industry. This blog offers practical tips and examples.
Explore five strategies to enhance customer loyalty and retention in workers’ compensation insurance. Learn how personalization, omnichannel service, and self-service contribute to building lasting customer relationships.
For the first time in history the US workforce is made up of five distinct generations: the Silent Generation, Baby Boomers, Gen X, Millennials, and Gen Z. This creates both opportunities and challenges for leaders already struggling to fill a massive insurance talent gap amidst an industry-wide crisis.
In this feature in our series on Employee Experience, we’ll explore the generalized view of the five working generations and explain why embracing individuality over stereotypes is essential to attracting and retaining top insurance professionals, both seasoned and new.