Workers’ compensation communication is broken—and everyone feels it. From claims and underwriting to marketing and compliance, teams struggle with slow, inconsistent messaging that frustrates customers and drags down efficiency. Next Tuesday, October 7, a new standard will be unveiled—one that promises speed, clarity, and confidence in every interaction. Don’t miss the reveal.
The 2025 Psychological Safety Study highlights critical insights for the insurance and workers’ compensation industry, revealing how trust, open communication, and mental well-being impact return-to-work outcomes, claims durations, and workforce retention. Learn how insurers, TPAs, and employers can foster safer, more productive workplaces while mitigating long-term claims risks.
Now that 2025 is here, the workers’ compensation industry prepares for significant technological advancements. Key trends include the use of generative AI for claims, predictive cyber risk models, quantum computing for risk forecasting, and IoT devices for ergonomic monitoring. These innovations aim to enhance workplace safety, improve claims processing, and streamline compliance across multiple states.
Did the top tech trends for workers’ compensation in 2024 live up to expectations? From AI and blockchain to IoT and telemedicine, discover how the year’s predictions shaped the industry.
Discover actionable strategies for workers’ comp insurers to create supportive team environments, improve retention, boost morale, and drive better client outcomes.
Investing in employee mental wellbeing is a strategic move for insurers. Learn how prioritizing workforce wellness drives productivity, reduces turnover, and ensures long-term success in competitive markets.
This blog explores growth strategies for modern insurers, highlighting how digital transformation, data analytics, and innovative business models can drive success in a digital world.
Discover proven strategies to cultivate a positive workplace culture in the insurance industry. Learn how to enhance employee engagement, retention, and innovation.
This blog explores how digital transformation drives change in the insurance industry, highlighting benefits such as enhanced efficiency, improved customer experience, and competitive advantage.
The insurance industry is facing a digital reckoning. This guide offers actionable strategies for workers’ comp leaders to drive their organizations into the future, leveraging technology for improved efficiency and customer satisfaction.
In this special holiday edition of our spotlight on Employee Experience, we’ll explore how managers can foster a more resilient and engaged workforce by acknowledging the seasonal challenges and implementing supportive mental health wellness strategies year-round.
In this special holiday edition of our spotlight on Employee Experience, we’ll explore how managers can foster a more resilient and engaged workforce by acknowledging the seasonal challenges and implementing supportive mental health wellness strategies year-round.
For the first time in history the US workforce is made up of five distinct generations: the Silent Generation, Baby Boomers, Gen X, Millennials, and Gen Z. This creates both opportunities and challenges for leaders already struggling to fill a massive insurance talent gap amidst an industry-wide crisis.
In this feature in our series on Employee Experience, we’ll explore the generalized view of the five working generations and explain why embracing individuality over stereotypes is essential to attracting and retaining top insurance professionals, both seasoned and new.
Employee experience (EX) is more than just an industry buzzword. Creating a workplace culture that promotes positive, engaging employee experiences has become a strategic imperative for insurers who wish to attract and retain knowledge workers and strengthen competitive advantage now and into the future.
The roots of the talent crisis trace back decades, but it has continued to grow as at an accelerating pace, becoming one of the most formidable competitive challenges to both individual insurers and the industry as a whole. True explores the history of the insurance talent crisis and what led to this point.