Now that 2025 is here, the workers’ compensation industry prepares for significant technological advancements. Key trends include the use of generative AI for claims, predictive cyber risk models, quantum computing for risk forecasting, and IoT devices for ergonomic monitoring. These innovations aim to enhance workplace safety, improve claims processing, and streamline compliance across multiple states.
Did the top tech trends for workers’ compensation in 2024 live up to expectations? From AI and blockchain to IoT and telemedicine, discover how the year’s predictions shaped the industry.
Explore five strategies to enhance customer loyalty and retention in workers’ compensation insurance. Learn how personalization, omnichannel service, and self-service contribute to building lasting customer relationships.
Investigate the benefits of always-on self-service options in workers’ compensation insurance, including improved efficiency, convenience, and customer empowerment. Discover the key features and technologies that make self-service effective.