Artificial intelligence is already reshaping workers’ compensation—from claims and fraud detection to safety and underwriting. This blog breaks down the most impactful trends from 2025 and reveals where insurance leaders should focus next to gain strategic advantage in 2026.
True Insurtech Solutions will once again join the 2025 MCSIGA Annual Fall Conference, October 16–17 at St. John’s Resort in Plymouth, Michigan. As both a sponsor and MCSIGA member, True looks forward to connecting with Michigan’s self-insured workers’ compensation community. Senior Solutions Advisor Ryan Smith will be on-site to meet with fellow attendees and MCSIGA members throughout the event.
Workers’ compensation communication is broken—and everyone feels it. From claims and underwriting to marketing and compliance, teams struggle with slow, inconsistent messaging that frustrates customers and drags down efficiency. Next Tuesday, October 7, a new standard will be unveiled—one that promises speed, clarity, and confidence in every interaction. Don’t miss the reveal.
The proposed 25% pharmaceutical tariffs could significantly increase drug costs and disrupt treatment in workers’ compensation. Learn how insurers and employers can mitigate risk using True’s adaptive technology.
Too many workers’ comp insurers are stuck with siloed systems, redundant processes, and lagging insights. In this edition of True Breakdown, we unpack what digital transformation really means for workers’ compensation—and how centralizing your systems and data can drive smarter, faster, and more secure operations.
SOC 2® examinations play a critical role in helping workers’ comp insurers evaluate the security practices of their technology partners. Learn what SOC 2 means, why it matters, and how True is supporting secure, scalable operations.
True Insurtech Solutions announces successful completion of its SOC 2® Type II audit, validating the strength of its internal security controls across TruePolicy™, TrueClaims™, and TruePortals™. This milestone reinforces True’s dedication to data protection, trust, and regulatory excellence in the workers’ compensation industry.
The 2025 Psychological Safety Study highlights critical insights for the insurance and workers’ compensation industry, revealing how trust, open communication, and mental well-being impact return-to-work outcomes, claims durations, and workforce retention. Learn how insurers, TPAs, and employers can foster safer, more productive workplaces while mitigating long-term claims risks.
Failing to comply with workers’ compensation data reporting can lead to hefty fines and regulatory risks. This guide explores common pitfalls and strategies insurers can use to prevent costly compliance errors.
Medical Data Call (MDC) reporting is essential for compliance and analytics in workers’ compensation as more insurers are required to participate. The NCCI Data Now 2025 notes challenges insurers face, including data integration and accuracy. By enhancing data capabilities and automation, insurers can streamline submissions, mitigate compliance risks, and gain competitive advantages.
Unit Statistical Reporting (USR) is vital for workers’ compensation insurers, affecting e-mod calculations and compliance. Insurers face challenges like data accuracy and submission timeliness, risking penalties and inefficiencies. The article discusses enhancing data quality, automating reporting, and staying informed on regulations to mitigate risks and transform USR challenges into competitive advantages.
As workers’ compensation reporting evolves, insurers will need to submit more detailed indemnity and medical data, impacting underwriting and claims management. Compliance is essential to avoid penalties and improve outcomes. Insurers can gain advantages by adapting quickly, utilizing automation, and ensuring data accuracy for effective risk management and competitive positioning.
The workers’ compensation industry faces significant compliance changes, notably the NCCI’s lowered reporting threshold, impacting many insurers. Key challenges include Unit Statistical reporting errors and the upcoming Medical Data Call requirements. Organizations must proactively enhance data management strategies and reporting processes to avoid penalties and ensure compliance with evolving mandates.
Now that 2025 is here, the workers’ compensation industry prepares for significant technological advancements. Key trends include the use of generative AI for claims, predictive cyber risk models, quantum computing for risk forecasting, and IoT devices for ergonomic monitoring. These innovations aim to enhance workplace safety, improve claims processing, and streamline compliance across multiple states.
Did the top tech trends for workers’ compensation in 2024 live up to expectations? From AI and blockchain to IoT and telemedicine, discover how the year’s predictions shaped the industry.